Privacy Policy
Adopt UAE – Privacy Policy
Last updated: [01 Sep 2025]
At Adopt UAE, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website www.adopt-ae.com or shop with us in-store.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with Adopt UAE, we may collect the following types of information:
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Personal Identification Data: Name, email address, phone number, billing address, shipping address.
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Payment Information: Details needed to process payments (handled securely by our third-party payment providers).
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Order Information: Products purchased, order history, and preferences.
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Technical Data: IP address, browser type, device type, operating system, and browsing behavior on our website.
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Marketing Preferences: Your subscription to newsletters, promotional campaigns, or event invitations.
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and deliver your orders.
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To provide customer service and respond to your inquiries.
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To send order confirmations, shipping updates, and important service notifications.
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To personalize your shopping experience and recommend products.
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To send you marketing communications (only if you have opted in).
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To improve our website, services, and customer experience.
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To comply with legal and regulatory requirements.
3. Cookies and Tracking Technologies
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Our website uses cookies to improve functionality, analyze website traffic, and enhance user experience.
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You may manage or disable cookies in your browser settings, but please note this may affect website performance.
4. How We Share Your Information
We respect your privacy and will never sell your data. However, we may share information in the following limited cases:
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Service Providers: With logistics partners, couriers, payment gateways, and IT service providers to fulfill your orders.
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Legal Compliance: When required by law, court order, or government request.
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Business Operations: In case of a business transfer, merger, or acquisition, customer information may be part of the transferred assets.
5. Data Retention
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We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
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Once no longer needed, your data will be securely deleted or anonymized.
6. Data Security
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We use industry-standard security measures to protect your data against unauthorized access, misuse, loss, or disclosure.
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However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a customer in the UAE, you have the right to:
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Access the personal data we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of your personal data (where legally possible).
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Withdraw your consent to marketing communications at any time.
To exercise these rights, please contact us at info@adopt-ae.com.
8. Marketing Communications
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If you subscribe to our newsletter, we may send you updates about new products, promotions, and events.
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You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. Adopt UAE is not responsible for the privacy practices or content of these websites.
10. Children’s Privacy
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Our website is not directed at children under 18.
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We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “last updated” date.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
